Product

Can I get my product personalized?

Of course! We offer completely customized pieces under our "Custom" section. If there's something specific about another one of our pieces you would like to customize, just reach out and we'll bring it to life!

How to take care of my jewelry?

Our jewelry is *meant to be worn.* Our founders wear their pieces 24/7! During workouts, in the ocean, in the pool, in the shower, and everywhere in between. They are waterproof & tarnish resistant.

Are your pieces hypoallergenic?

Yes! Every piece we sell Is hypoallergenic, waterproof, and tarnish resistant.

Shipping

Do you ship Internationally?

We do not currently ship internationally, but hope to expand to this in the coming months. Stay tuned!

When will my order be processed?

Each product is handmade by us, so please allow 2-5 business days for processing before it will be shipped!

What shipping carriers do you use?

We utilize UPS and USPS depending on location.

How can I track my order?

Once your order ss crafted by us and ready to ship, we will send you an email with tracking Information!

Can I change my delivery address?

Yes, as long as your order hasn't been fulfilled yet. Send us an email or fill out the contact form to get in touch.

If you don’t see the information you’re looking for in our list of questions below, feel free to email us at support@alwaysaugustine.com!

  • Chain Length

    For a more choker style necklace, choose 13+2" or our 16" options, depending on your style. For a more normal fit, go with 18". If you love layering and stacking, maybe try a 20"!

  • Care Instructions

    Our jewelry is handmade, waterproof, and tarnish resistant. Handle it with care as it is a very old fossil, but rest assured that your jewelry can be worn In almost any condition, can handle getting wet, and will not tarnish.

  • Personalized Jewelry

    All of our jewelry is customizable - reach out with any ideas for personalization and we will bring it to life!

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